According to the American Management Association, a communication skills set is one of the six core competencies a manager needs to develop. One reason is that effective communication between managers and employees is essential for an organization to succeed. Managers communicate so that their employees know what is expected of them, understand what it is that they’re doing correctly, and identify where they might need to improve. Clear communication also helps to increase employees’ motivation and commitment.
The results of unclear communication can be costly: poor performance and work quality, inefficiency, inability to achieve goals, misunderstandings, frustration, disappointment, anger, reduced job satisfaction, and increased turnover. Learning to communicate effectively with employees helps you to have better relationships with your employees, encounter fewer problems, and achieve your goals more easily, making you more valuable to your organization. The ability to communicate clearly is an essential management skill that can make your job more fulfilling and improve your career prospects.
This course explores the following in depth:
- What it means to listen actively why it is essential for clear communication
- How to clearly convey your message so that employees have the required information to do their jobs
- How to communicate the results, actions, and behaviors you expect from employees
- Helping employees to develop and achieve performance goals through a collaborative conversation
This is an Online Class in which you will need to join the session with your own individual computer that has audio and video capabilities.
You will receive a web link for the training within a week of the training start date.