Creating an Outstanding Customer Service Experience

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Location: NWTC Green Bay Campus
2740 W Mason St
Green Bay, WI 54303
Room: CC205 Parking Lot F

Does your organization strive to offer an outstanding customer experience? Does your customer experience set you apart from your competition? In this workshop we will focus on understanding the expectations of your customers and how to deliver or exceed their expectations. Explore how service standards can create a baseline for customer satisfaction. Create loyal customers through their memorable experiences with your organization. Learn how to create buy-in from staff to feel motivated to offer superb service. Finally, learn how to recover from a service failure and discover how to learn from that experience.

Coffee will be provided

$79.00 / person
Location: 2740 W Mason St - Room: CC205 Parking Lot F
Latitude: 44.5272643
Longitude: -88.109515
Marker Title: NWTC Green Bay Campus
Marker Tooltip: NWTC Green Bay Campus
Creating an Outstanding Customer Service Experience 3174 79 Business true