Creating an Outstanding Customer Service Experience
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Location:
NWTC Green Bay Campus
2740 W Mason St
Green Bay, WI 54303
Room: CC205 Parking Lot F
2740 W Mason St
Green Bay, WI 54303
Room: CC205 Parking Lot F
Does your organization strive to offer an outstanding customer experience? Does your customer experience set you apart from your competition? In this session we will focus on:
- Understanding the expectations of your customers and how to deliver or exceed their expectations.
- Explore how service standards can create a baseline for customer satisfaction.
- Create loyal customers through their memorable experiences with your organization.
- How to recover from a service failure and discover how to learn from that experience.
Instructor: Krissy Zegers
- Please register by 01/10/2025 to avoid a low enrollment cancellation.
$89.00 / person
Location:
2740 W Mason St - Room: CC205 Parking Lot F
Latitude:
44.5272643
Longitude:
-88.109515
Marker Title:
NWTC Green Bay Campus
Marker Tooltip:
NWTC Green Bay Campus