Creating an Outstanding Customer Service Experience (Marinette)

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Location: NWTC Marinette Campus
1601 University Dr - Room: MN100
Marinette, WI 54143

Does your organization strive to offer an outstanding customer experience? Does your customer experience set you apart from your competition? In this workshop we will focus on understanding the expectations of your customers and how to deliver or exceed their expectations. Explore how service standards can create a baseline for customer satisfaction. Create loyal customers through their memorable experiences with your organization. Learn how to create buy-in from staff to feel motivated to offer superb service. Finally, learn how to recover from a service failure and discover how to learn from that experience.

$99.00 / person
Location: 1601 University Dr - Room: MN100
Latitude: 45.0701599
Longitude: -87.631056
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Creating an Outstanding Customer Service Experience (Marinette) 2735 99 Business true