Creating an Outstanding Customer Service Experience (Sturgeon Bay)

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Location: NWTC Sturgeon Bay Campus
229 N 14th Ave - Room: SC133
Sturgeon Bay, WI 54235

Does your organization strive to offer an outstanding customer experience? Does your customer experience set you apart from your competition? In this workshop we will focus on understanding the expectations of your customers and how to deliver or exceed their expectations. Explore how service standards can create a baseline for customer satisfaction. Create loyal customers through their memorable experiences with your organization. Learn how to create buy-in from staff to feel motivated to offer superb service. Finally, learn how to recover from a service failure and discover how to learn from that experience.

$99.00 / person
Location: 229 N 14th Ave - Room: SC133
Latitude: 44.8384392
Longitude: -87.364765
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Creating an Outstanding Customer Service Experience (Sturgeon Bay) 2906 99 Business true