Do you have a consistent standard in which your team engages with your guests? Establishing standards for your team to excel can leave your guests coming back. Understand who your guest is, understand what they expect when they visit or engage with your business and how you and your team can deliver and exceed those expectations.
This is an Online Class in which you will need to join the session with your own individual computer that has audio and video capabilities.
You will receive a web link for the training within a week of the training start date.