Influencing the Performance of Others

Participants in this one-day course will identify key factors that affect employee behavior, describe ways a supervisor can effectively correct employees, and apply strategies to enhance employee performance. The course focuses on generational differences and positive leadership techniques that will support achievers and motivate sustainers.

Attendees will take away: • Four keys that define how to influence others. • Five key principles of a self-fulfilling prophecy and how it correlates to leadership. • Five keys to effective communication. • Factors that contribute to the personalities of those being supervised.