Organizational Trust

Organizations that promote a positive, supportive working environment and emphasize a culture of trust are also those with the highest recruitment and retention rates. This is because these organizations lay the groundwork for respect, faith, and integrity at all levels, creating more credible, productive, flexible, and innovative employees. Organizational Trust is a tool that helps managers, supervisors, and leaders build, improve, or restore an environment of trust. Participants examine the quality of trust on an organizational and personal level and then review the characteristics and behaviors which shape trust.

Learning Outcomes

• Assess the level of trust in your organization and your own trustworthiness.
• Be mindful of the results of distrust between employees and for an organization.
• Identify the characteristics that create trusting employees and organizations.
• Explore the ways organizations and teams can build a culture of trust.
• Identify the warning signs of a low-trust organization and how to restore trust when it's been lost

Instructor: Ben Nelson