Self-Confidence and Assertiveness in the Workplace

Do you sometimes come across too blunt, strong, bold and direct? Would you like to learn how to sound more confident but not be perceived as too tough or pushy? Would you like your message to be non-confrontational, so everybody’s needs and wants are heard and understood? Would you like to resolve communication differences more effectively?

This seminar will help you:

• Identify the characteristics and effectiveness of the four common communication styles
• Identify your current communication style and learn why it might not be working best for you
• Explore the components of assertiveness
• Begin to adapt a more effective communication style that will help you be more successful at work and at home

Coffee will be provided